Pirate Kids Toys

We be honest pirates, and believe that the products that we make and sell be represented  to the best of our ability, both visually and in written description. Some of the swag be made in other ports of trade and we do our best to represent it also.

As such we do not accept returns for items that "are not what I expected".

We do accept returns for products that be defective on our end (which is rare). Call for a return authorization before sending any package back.

Due to the custom Nature of both Our Furniture Business and our Haberdashery, we do not accept returns on products that have been made to your specifications. This be "Custom Work".

We do accept cancellations up to the time that your order goes into production. Once wood be cut, or a felt be stretched, the order be in production and cannot be canceled

With regards to Furniture: As shipping rates very greatly depending on freight carriers, distance for our port to yers, current fuel costs, and the size of the piece being shipped, we will contact ye after yer furniture be made and we have sourced out the best shipping option at that time. This way ye only be charged what be the current cost of shipping, not more, not less.
As for Hats and smaller items: Shipping charges calculated on the website be for  Domestic (within the USA) Shipping only. Additional shipping charges do apply to International orders. Ye will be contacted via PayPal Invoice for the Shipping Balance Due.
Products damaged in Shipping must be documented with the carrier at the time of delivery. The Pirate Trading Co. be very experienced at packaging our wares to avoid damage in transit. All items leave our Port whole and working. We assume no responsibility for items damaged in transit. We will file the damage claim on yer behalf and work with ye and the carrier to reach a quick resolution. Placing an order with The Pirate Trading Co. signifies yer acceptance of our terms.

Products damaged in Shipping must be documented with the carrier at the time of delivery. The Pirate Trading Co. be very experienced at packaging our wares to avoid damage in transit. All items leave our Port whole and working. We assume no responsibility for items damaged in transit. We will file the damage claim on yer behalf and work with ye and the carrier to reach a quick resolution. Placing an order with The Pirate Trading Co. signifies your acceptance of our terms.

If ye be ordering a handmade, hand painted piece of furniture with real piratitude there be about 4 weeks wait. This be due to the large variety of styles, materials, stains, and colors that make your furniture selection a true custom work of art.

If ye be ordering a Captain Jack's Pirate Hats Please Note:

Due to the large variety of styles, materials, colors, treatments, sizes and accessories, I do not stockpile or warehouse me hats. Ye be not getting a hat what be mass-produced in a factory overseas. I make all of me hats, me self, by hand, to the specifications picked by the customer.
There be about eight weeks of hat orders already ahead of yers in me production queue. Me work be in high demand and there be a wait. I can assure ye that the wait be worth it. If ye have doubts please read me reviews and testimonials page.
Feel free to place yer order now and present yer crew, or yerself, with a Captain Jack's Pirate Hats Gift Certificate. Yer authentic handcrafted pirate hat will be made and follow shortly thereafter!
I look forward to making yer handcrafted, authentic pirate hat or original pirate furniture piece!

If you have questions, comments or concerns and wish to speak to the Captain. 

jmackay@gorge.net